Target audience: Managers and supervisors wanting to understand the need to adjust to the changes that happen in their environment and be the leaders of change.

Learning outcomes:

1. Be aware of the constant need for change and adapt;
2. Identify the major areas of change in the enterprise environment;
3. Understand the reasons of resistance;
4. Identify the three phases of the change process;
5. Facilitate the change process;
6. Use the tool of training and development as a change factor;
7. Comprehend the strategic view of change in business administration.

Duration: 20 hours over 2 weeks

Source material: learning resources at the openED website (English version / Greek version)

Module Chair: Georges Alexakis /Christos Makedos, HMA Hellenic Management Association, Greece

Contents

1 Introduction

 1.1 Spaces & Meetings

 1.2 Assignment

2 Module Activities

 2.1 Week 1

 2.2 Week 2

3 Assignment Submission & Peer Assessment

4 References

5 Acknowledgements

1 Introduction

This module defines the strategic role of change in the contemporary enterprise environment. It shows the economic, social, technological and environmental aspects of change. We have to understand the reasons why people resist to the facts and trends that distract the balance of their life and work. We learn how to facilitate the preparation, the implementation of change and the stabilization of the new situation. The role of people’s training is important in the whole process.

1.1. Spaces & Meetings 

A. Forum for general communication: Module 5P3 - Change Management

B. IRC Chats over Freenode on Channel: #openEd (Dates to be announced at the forum and also at the timetable!)

C. Live sessions at UStream (Dates to be announced at the forum!)

1.2. Assignment

The assignment for this module is the Case Study A: Stepping on two boats (pages 25-26, English version / pages 28-30, Greek version).

Your assignment should have 1000 – 1200 words and should be written in English. The answers to the case should be in the light of the topics discussed in the text and the personal experience of the participant. The answers should be inclusive and comprehensive and address the purpose of the module. Personal examples are well appreciated. You are encouraged to use more sources and to discuss the topic widely and even to suggest different approaches.

Once you have completed your assignment you are asked to upload the Assignment to the Module 5P3 Assignment Directory.

Assignments will be "peer-assessed", so make sure that you present your results in a clear and logic way that is understandable for others! Criteria for assessing assignments is given in the Assignment Submission & Peer Assessment section below.

Please note: This module will show as completed in your "Self-Print Certificate" only when you have submitted your Assignment.

2 Module Activities

This module is divided into 2 activities, taking in total 20 hours to complete. You may also want to allow additional time for IRC chats or other live interactions, depending on how many there are, perhaps around an hour a week.

2.1 Week 1

Activity 1: A strategic view on the contemporary changes (10 hours)

Understand the role of the enterprise and the need to adjust to the changeable environment.

1. Read the learning resources (English version / Greek version) and make a comparison with the current situation in your industry / company / job.
2. Understand the reasons why people, involved in changes, resist.
3. Answer in details the questions of A and B case studies, summarize the results and upload the summarized results to a public space, this might be slideshare, scribd, or any other place you know about. Then present and discuss your answers with your peers at the Module 5P3 forum.

Congratulations! You have now finished Week 1. Please complete the learning reflection form for this week.

2.2 Week 2

Activity 2: Change management and the role of training (10 hours)

Learn how to be the leaders of change, promoting training and development, and facilitating the necessary changes

1. Read the learning resources (English version / Greek version) and evaluate your ability to act as a leader of change.
2. Discuss the Fayol’s principles of management, especially their role in change management.
3. Answer in details the questions of C and D case studies and the following exercises. Then summarize the results and upload the summarized results to a public space, this might be slideshare, scribd, or any other place you know about. Then present and discuss your answers with your peers at the Module 5P3 forum.

Congratulations! You have now finished Week 2. Please complete the learning reflection form for this week.

3 Assignment Submission & Peer Assessment

1. Write your Assignment as explained in the Assignment section above.

Assignments will be "peer assessed", so make sure you present your results in a clear and logic way that is understandable for others!

2. Upload your Assignment to the Module 5P3 Assignment Directory.

Please note: This module will show as completed in your "Self-Print Certificate" only when you have submitted your Assignment.

3. Assess others' assignments by giving marks for each of the parts of the task.

1. We kindly ask you to take the time and to provide at least one peer assessment. We can not force you to do this - but the idea of this course is to work together as peers and to help one the other!
2. Please use the Rating and Review function below each assignment for your peer review. You should rate as follows: 100% of marks = 5 Stars | 92% of marks = 4 Stars | 85% of marks = 3 Stars | 70% of marks = 2 Stars | 60% of marks = 1 Star | Less then 60% of marks = no Star. Your written review should include information on the marks you have been accredited for an assignment ***AND*** information how you have calculated such marks.
3. For each part of the task, high marks should be awarded to answers that are accurate, comprehensive, convincing, insightful and scholarly.
4. Being "scholarly" means using logical arguments; avoiding non sequiturs; substantial claims; and using accurate spelling, grammar and referencing.
5. Furthermore, each part of the task also has a specific criterion for achieving the highest marks:

4 References

1. Alexakis G. (2010) The Art of Management: For the Development of Human Resources. Athens: Smili Publications
2. http://en.wikipedia.org

5 Acknowledgements

The first draft of this module was created in May 2010 by George Alexakis.